February 5, 2012

Top 5 WordPress Features Customers Are Asking For

Within the last six months, my graphic and web design business has seen a shift. WordPress-powered sites are becoming quite popular with my clients. And who can blame them? The features a blog-based site gives them outstrips old, static websites. Also I’m finding this powerful content management system has something to offer everyone.

Here are my Top 5 Features Customers are asking for with WordPress.

1. Control Over Their Content

When I visit with a new client. I can tell you the first topic they bring up. It goes something like this, “I have this website, [insert name of young relative, inexpensive web design co. found in yellow pages, or themselves] designed it. It’s okay, but I can’t update it, and when I want to it takes days to update it.” Sound familiar? It’s a refrain I hear from clients all the time. WordPress solves this by putting the control over content back in the proper place, the site’s owner. With the user-friendly dashboard interface, I can train most people on how to update their site once it’s set up and customized in a matter of hours. Want to update your site? Take your pick of pages, posts or widgets and you’re ready to go. Clients love that they can ask for a certain look and feel to their site with WordPress and then it can be turned back over to them to expand and develop their site and online brand the way they want.

2. Tie Social Networks into My Site

Many of my customers are dipping their toes in the social networks or they have dived themselves and their company whole-heartedly into social marketing. A blog-based site helps you wherever you stand or “swim.” With the thousands of plugins available for WordPress and the ease of which sites like Twitter, Facebook, and LinkedIn make it to cross-reference and cross-populate your social networks, the hours spent tweeting about your latest project or the comments you’ve gotten on your work on Facebook can all be featured on your homepage. With automated features such as tweeting your latest blog post, making social media marketing a part of your marketing mix, a WordPress blog becomes very attractive.

3. I want easy-breezy, lemon-squeezy ways to upload photos and video

By giving my clients some training on WordPress, I find they pick up rather quickly on how to upload and feature their photos and videos in WordPress and, more importantly, on their website. I have a real estate firm, Dan Helwig, Inc. Realtors that is using WordPress to feature the properties the want customers to know about. They upload hundreds of image every year and WordPress helps them feature all of them and a few “special” properties on their homepage. WordPress makes it easy.

4. Migrate my old content to my new blog

Another client of mine, Environmental & Engineering Solutions, Inc. recently added a WordPress blog to it’s site. By doing so, they were able to eliminate the older model of creating a subscriber-only area on their site for newsletters and information. By migrating all of this past content over to the blog, we were able to quickly add existing content to the blog (enhance SEO) and organize the content chronologically to offer EES clients a searchable, tagged database of all its past articles, related websites and commentary on environmental engineering issues. The subscriber model has changed a bit, rather than supplying an email to access the information, a customer can now subscribe to the blog’s feed and be updated automatically when EES posts something new. It greatly simplifies the site for the user, enables them to find what the want when they want it, and keeps EES in the front of their mind for future projects.

5. I need to organize my site

Another way WordPress helps is by organizing content in a fashion most people can understand. With Categories, Pages, Posts and Widgets, I haven’t found a business or organization yet that can’t benefit from organizing their content in this fashion. I find it particularly powerful for non-profit organizations that have upcoming events and updates for members to be able to post the latest information for its members and the public. Two recent examples I’ve worked on are MidAtlantic Tax Solutions, Inc., a firm that helps homeowners reduce their property taxes and Flourtown Fire Company, both are enjoying new WordPress-based sites. MidAtlantic is enjoying the fact that update no longer take hours to complete and are excited by the ability to expand the site along with the business. Flourtown Fire Company, an all-volunteer, non-profit organization also is enjoying being able to update the site soon after responding to an incident, but also the ability for multiple members to update the site and feature upcoming events. The various areas of the company from Ladies Auxiliary, to officers and its rich 100-year history all have a place on the site and can easily cross-reference with one another through tags and categories.

As you can see I’m a big fan of WordPress and have been finding it answers the needs of my customers. What are your thoughts on WordPress and what are your favorite features? Let me know below. Until next time, Tim

Happy Birthday Edgar! Here’s to an Original…

Edgar Allan Poe would be 201 today. Abraham Lincoln once said, “Every man is born an original, but sadly, most men die copies.” Lincoln who would come to national prominence after Poe’s death, surely was familiar with Poe’s works. Poe was an original. Although many critics of his time, i.e. Rev. Rufus Griswold, thought him to be an odd and overly analytical literature critic. Griswold who met Poe in 1841, thought they shared a love of literature, but that’s about all they shared. Griswold thought befriending Poe would help his own writing career. Until later in 1841, when Poe wrote his first criticism of Griswold’s work in “Autobiography” – the friendship was over.

In this day of citizen journalism, with blogs, you tube, and all the other social media available, I find it hard to find an original. It’s just so easy to just retweet, cut and paste and just create a copy of others works. I wonder what Edgar would think of all this instantaneous media and news? Would the Griswold vs. Poe feud take place on Twitter? Would their “personal brands” be damaged by being thrown under the bus by one another on TMZ?

The two men would continue to criticize each others work. Phrases such as “hack”, “outrageous humbug” and “lacks independence, or judgment or both” were traded between them and in letters to friends. Griswold would hold the grunge beyond Poe’s death. Griswold’s obituary of Poe would become infamous, as the fans of the first detective novel and the master of the macabre, would forever color Griswold as the villain.

Do you have someone in your life that you’re cordial to in public, but behind their back you slight and criticize? How has society and the implementation of so much technology changed the way people criticize one another?

Until next time, Tim

Web Design

image_home_150The Web. Whether it’s a web site redesign or a build from the ground up, RavenWood Creative can help you put the pieces together for your business. We’re experts at integrating social media, blogs, and graphics into a professional and solid web presence. We use the latest tools and web standards to either build a CSS/HTML site from the ground up, redesign an existing site or convert your static website to a WordPress blog-based site that the client can update themselves. As an Accredited Business Communicator – RavenWood Creative can even help with the site’s content.

Does the Location of a Blogger Matter?

Yesterday, I was asked to add my blog to LoadedWeb, a online directory of blogs. Nothing special there, but this one has a unique angle.  The directory is broken out by geographical area (in the U.S. and Canada) of the blogger.  It also has local business directories on its site.

My question is to you, does the location of the blogger matter? Are you more willing to read a blog in or near your hometown over on across the country? I tend to think I’d find more of interest in my own area, but I also like to see what’s happening in the world and in places I’ve visited or want to visit. That’s the beauty of the web, correct.

What do you think?

BTW, I listed my blog in US/Pennsylvania/Flourtown (nearest my office). Should I have listed it under Philadelphia, which is less than a half mile away? I thought Flourtown, PA would be more unique. No one, who isn’t from around here, knows where it is. Let me know your thoughts …

Until next time, Tim

Ah Design! What do you look for in good design?

Graphic design. It’s a small world inside a small world. I’ve found there are a few active bloggers out there that are also designers. I’ve mentioned some in past design posts. What I always find interesting is what people consider good design. There are volumes written on the topic. One of my favorites that sits on my shelf but is more often open and being reviewed is Looking Good in Print. But with the advent of the Internet and eventually social media, those same principles for print are alive and well on the web. But I’m interested in what you find to be good design?

Is it the clever use of a font or illustration?

Is it the spacial relationship between the white space and the composition?

What role does the application of color or lack of play in the design?

What are your favorite corporate logos, which do you think need to be updated? What role does the product the corporations sells play in the logo?

What do you think of RavenWood Creative’s logo?

Some thought provoking questions. I’m interested in hearing what you think, please let me know.

You may be wondering why I’m asking. I have two reasons. One it will help me get a sense of how others see design and may help others learn. Two, I want to help my friend Jacob Cass celebrate.

One of those who has engaged a growing audience through his blog and through Twitter is one of my online friends Jacob Cass’ who’s distinctive logo for Just Creative Design is eye-catching, clever and strong. And it looks good in print. Jacob is celebrating the 1 year anniversary of his blog.  Congratulations. His support of my blog and other designers who blog has been genuine and appreciated. Jacob recently had a very clever idea to have others blog about design and donate to a world charity to enter a contest to celebrate his anniversary. He lined up prizes and so far it’s been a success.

So please let me know your thoughts on design and help me spread the world about design through my blog.

Until next time, Tim

Just Creative Design

Just Creative Design

Brian Yerkes – Cool Blog Idea

A fellow designer/blogger – Brian Yerkes is at it again, first he had the business card for bloggers idea. Now the Share the link love with his subscribers. As I enjoy reading Brian blog, I thought I’d throw him some link love myself. And he says he’ll do the same back, what blogs and designers do best. Thanks Brian, keep up the cool blog ideas.

Corporate America Embracing Twitter

I’ve been reading more and more case studies about how Twitter is becoming the new avenue for corporate customer service. Justin Goldsborough has a great blog entry outlining some of the better examples.

Do you have any examples of companies using Twitter to service its customers? Let me know.

Until next time, Tim

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Social Media Trends – Part 4 of 4

In this last part of this series on Social Media Trends, but I’m sure to continue, I’d like to point out some of the cool sites and people I had the pleasure of hearing about in my trip to NYC.

Social Media Research – Ryan Williams (a nice guy, whom I had the chance to speak with for a while on my trip), Tudor Williams of twisurveys.com have done some great research in how companies and those responsible for communication are using social media.

Sites recommended by Ryan and Tudor:
trendpedia.com (searching trends on the web)
forrester.com/groundswell (an traditional book, Groundswell, recommended numerous times to learn more about social media and its effects)
ning.com (set up your own social networking site)

Shel Holtz, ABC, the guru of communication technology was also at the conference. Of course he had a list of cool sites that communicators could be using to help themselves and their company.

SlideShare- the YouTube of PowerPoint presentations. One of those “why didn’t I think of that?” sites.
Stopblocking.org – a blog that talks about a lot of the same ideas I do here and with a theme of work/life balance, corporations trying to block employee access to social media sites. I recently answered a question on LinkedIn that dealt with irrational behavior in corporate world.

View Tim Ernst, ABC's profile on LinkedIn

Blocking access to the web was my answer and it drew a response from the question’s author, Ori Brafman, co-author of Sway. Seems this type of irrational behavior is evident everywhere in the corporate world where trust of one’s employees is behind the repressive act. It was something I heard about over and over again at the conference, communication leads being blocked from the Web by their IT departments to “increase productivity,” my question is what information outside your company isn’t on the web? Being handcuffed from accessing it isn’t helping anyone. What are your thoughts?

Other sites to check out:
Dopplr- if you travel a lot, this is the site to keep friends and colleaques up-to-date on your travels.
FriendFeed – collects all these social networking profiles into one neat little package.

What sites are you using and what do you find appealing or wrong with them? Let me know.

Until next time, Tim

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Social Media Trends – Part 2 of 4

Bill Marriott, Chairman and CEO, and elder spokesman for the Marriott Hotel and Resorts – blogs. After hearing him speaking at IABC’s International Conference, this last week, the excuses that “I’m too old to do this social networking stuff,” or this “this company is too conservative to blog” and all the other arguments that my fellow communicators hear from their management are evaporating as quick as the Arctic Ice Cap.

Next time, your boss or client says they don’t have time to blog and do this other stuff. Say “$4 million.” That’s how much revenue can be directly connected to Bill Marriott’s blog in room reservations. He records it into a recorder and his communication team types it up and posts it for a busy guy who has to look after his many, many hotels and more importantly his 300,000 employees worldwide. Bill’s blog advice: “Make it personal, not about marketing.”

Until next time, Tim
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The Wonderful World of Web 2.0 Presentation

Looking for the slides from The Wonderful World of Web 2.0 presentation that VP and Chief Digital Officer of the Brownstein Group, Adam Deringer, Senior Communication Specialist, Siemens, Karen Saydlowski, and Tim Ernst from RavenWood Creative presented for IABC Philadelphia?

wonderful_web2_01

siemens_blogging_guidelines

Look no further.

Please share your thoughts on the presentation here and I’ll be sure to pass them onto Adam and Karen. I thank Adam and Karen for helping me put this together and we thank IABC Philadelphia for hosting us.

Until next time, Tim


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